Former Tenant Owes You Money? We Can Help Locate Them

When a former tenant disappears, recovering what you are owed can become a much bigger problem.

A tenant moves out owing rent, damages, or other amounts. You have their name, an old address and perhaps a phone number—but now they are gone.

You send letters that come back undelivered. Phone numbers no longer work. Emails go unanswered. You may even have a judgment from the Tribunal administratif du logement (TAL), but without knowing where the former tenant is, taking the next step can be difficult.

At Fortis Inquiry Group, we understand that finding the person is often the first step toward recovering what you are owed.

The problem: They moved. You don't know where.

Former tenants may change addresses, telephone numbers, employment or other contact information after leaving a property.

For a landlord or property manager, trying to locate someone on your own can quickly become frustrating and time-consuming.

And when a legal claim or judgment is involved, having accurate and current information can be critical.

In Quebec, a tenant who fails to pay rent can be subject to proceedings before the TAL, and a judgment ordering payment may subsequently be enforced through the appropriate legal procedures.

But first, you may need to know where the debtor is.

Fortis Inquiry Group can help.

Our team provides professional tenant localization and skip-tracing investigations for landlords, property managers, creditors and legal professionals.

Whether your former tenant left without providing a forwarding address or has simply become difficult to reach, we conduct a discreet investigation using available information and investigative resources to identify potential current contact information.

What does the process involve?

Every investigation is different, but generally, the process begins with the information you already have.

You provide us with the identifying information and documentation available to you. We analyze the information, conduct our investigation and work to establish the most reliable current information available.

Depending on the circumstances, an investigation may involve reviewing multiple sources of information and cross-referencing available records and investigative leads.

Our objective is simple:

Find the person. Verify the information. Provide you with a clear investigative report.

Already have a TAL decision?

If you have already obtained a judgment ordering a former tenant to pay, locating the debtor can be an important part of moving toward enforcement.

The TAL notes that before attempting to execute a monetary decision, creditors can benefit from information about a debtor's income and property, and enforcement procedures may involve a bailiff.

Fortis Inquiry Group can assist with the investigative side of the process by helping you locate a former tenant and gather information that may assist you and your legal representatives or enforcement professionals.

Don't let an outdated address stop your investigation.

If a former tenant owes you money and has disappeared, searching endlessly for them yourself may not be the best use of your time.

Let a licensed private investigation agency do the investigative work.

Fortis Inquiry Group provides discreet tenant localization and investigative services throughout Quebec and beyond.

If you have a former tenant who owes you money and you no longer know where they are, contact Fortis Inquiry Group to discuss your file.